SCULPT SWIM FAQS

Please refer to our Size Guide. If you still have questions contact our Customer Care team.

Ordering online from Sculpt Swim is easy! When viewing an item you'd like to purchase, select your size.

If you'd like to purchase it immediately, click "Buy It Now” to be directed immediately to the Check Out process.

If you'd like to shop for other items, click "Add to Cart" and then select the desired quantity of the first item in your Cart before browsing other items. 

You can review and modify your shopping list any time by clicking on the "Cart" icon in the top right corner of every page.

When you are ready to make a purchase, click on the "Cart" icon and then the "Check Out" button. You will be prompted to enter your contact information, select your desired shipping method, enter any promo codes or store credit codes, and enter your payment details. To avoid duplicate purchase orders, click the "Pay Now" button once (not multiple times) during the Check Out process.

After completing the Check Out process, you will be sent a confirmation email to the registered email address you provided on the Check Out page.

Enter the promotion code or store credit code at the Check Out page in the top right box titled "Discount code" and click "Apply". The discount or store credit will be subtracted from your order total.

If you still experience issues contact our Customer Care team.

If an error message appears during the Check Out process:

- You may have incorrectly entered your payment information. Please double-check your payment information or try an alternate payment method.

- Try Checking Out in a different web browser.

If you still experience issues contact our Customer Care team.

Please allow up to 2 hours for the confirmation email to be sent to your registered email address. Please also check your Junk and Spam folders in case the confirmation email was redirected there. If you do not receive a confirmation email within 2 hours, feel free to contact our Customer Care team.

If you need to cancel or change your order, please contact our Customer Care team immediately after ordering. Otherwise, once orders are confirmed and processed, they cannot be changed.

The initial "charge" may be a banking pre-authorization to confirm your credit card has sufficient credit for your purchase order. Once the pre-authorization is approved, your credit card statement should reflect only one charge per purchase order.

To avoid duplicate purchase orders, please click the "Pay Now" button once (not multiple times) during the Check Out process.

Please refer to our Shipping & Delivery policy for shipping and delivery timelines.

Since Sculpt Swim’s swimwear is handmade, popular demand may sometimes outpace production. Rest assured, you may register for email notifications when your desired product is once again available.

The Sculpt Swim newsletter gives you updates on new arrivals, upcoming promotions, secret discount codes and other exclusive offers. Don’t miss out and sign up today!

Any item purchased via pre-order will be full-filled as soon as it's in stock. Estimated fulfillment dates for pre-orders will be shown on the product page.

If your order contains an item on pre-order and item in stock, the in-stock item will be shipped out as normal. The pre-order item will be shipped out once available and a separate tracking number will be provided for it